Welcome to Ukhraa! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please take a moment to read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

1.1 Personal Information When you visit our website, create an account, place an order, or contact us, we may collect personal information, including but not limited to:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (such as credit card details)
• Account username and password

1.2 Non-Personal Information We may also collect non-personal information that does not identify you, such as:

• Browser type and version
• Device information
• IP address
• Pages you visit on our website
• Time and date of your visit

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To process and fulfill your orders
• To communicate with you regarding your orders, account, and customer service inquiries
• To personalize your shopping experience and offer products and promotions tailored to your interests
• To improve our website, products, and services
• To prevent fraudulent transactions and ensure the security of our website
• To comply with legal obligations and regulations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, shipping orders, and providing customer support.
• Legal Compliance: We may disclose your information if required by law or in response to legal requests, such as court orders or subpoenas.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small data files stored on your device that help us remember your preferences, track site usage, and provide relevant content and advertisements. You can choose to disable cookies through your browser settings, but please note that some features of our website may not function properly without them.

5. Data Security

We implement a variety of security measures to protect your personal information. These measures include encryption, secure socket layer (SSL) technology, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Correction: You can request the correction of inaccurate or incomplete information.
• Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
• Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe link in the email. You can also manage your communication preferences in your account settings.

7. Children's Privacy

Ukhraa is not intended for children under the age of 13. We do not knowingly collect or store personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our website after any changes to this policy constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: Ukhraaae@gmail.com
Phone: +971 56 571 3944
Address: Naseem Al Jamal, Room M29, Sedra building, Murshid Bazar, UAE